WebFeb 22, 2024 · Computer telephony integration, or CTI, is the technology that integrates a call center’s telephone system with a call agent’s computers. It eliminates the need for a … WebSep 7, 2024 · Computer Telephony Integration or CTI is the ability for computers to interact with telephones. CTI combines computer systems with telephone systems to increase the capabilities of each. A great example of CTI today is our smartphones. It’s literally a combination of a telephone and a computer. In business, CTI takes on a …
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WebComputer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated. The term is predominantly used to describe desktop-based interaction for helping users be more efficient, though it can also refer to server-based … WebFeb 22, 2024 · Computer telephony integration, or CTI, is the technology that integrates a call center’s telephone system with a call agent’s computers. It eliminates the need for a landline phone as the ... dostava poklona na kućnu adresu
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